Account and privacy

Request deletion of your Stayax account

You can request deletion of your Stayax Partner account here. Nothing is changed until account ownership is verified by email.

What happens after verification?

  • ✓Account access and active sessions are revoked, and registered notification devices are removed.
  • ✓Profile data, team users, support messages, screenshots and uploaded operational documents are deleted or anonymized.
  • ✓Invoice, payment, contract and audit records that must be retained by law are removed from active use and kept under restricted access only for the applicable legal obligation.
  • ✓We aim to complete the legal retention review within 30 days. This 30-day target is not a data-retention period.

Request a verification link

Enter the email used for your account. If an active account exists, we will send a secure link valid for 30 minutes.

If you no longer have access to this email address, contact [email protected]. We do not delete an account without identity verification.

Privacy policy
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