Reservations
Incoming reservations, cancellations, overbooking and guest communication.
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- Managing reservationsView every channel's reservations in one list and manage check-in/out.
- Cancellations and changesCancellation policies, reservation changes and what to do on no-shows.
- Collecting payment for a no-showHandle the reservation, channel policy and collection steps in the right order when a guest does not arrive.
- Overbooking and conflict resolutionPrevent unwanted double bookings and follow a safe operating flow when conflicts occur.
- Guest communication via WhatsAppA central inbox, automated notifications and a better guest experience.